I am one of the world’s luckiest pastors (Is it okay to use “lucky” and “pastor” in the same sentence?).
I am lucky – or should I say “Blessed” – because I have the world’s best administrative assistant working with me. She does an amazing job at helping me steward the ministry of the church well, and in turn, shepherding the flock God has entrusted to us.
Over the last 13 years in ministry, I’ve had 7 administrative assistants. They have all been wonderful. Each one has had their unique set of gift and in turn 
sharpened my leadership (whether they knew it or not). Do to a few moves for me, and the somewhat transient nature of that position, I have not been able to work with all of them as long as I would have hoped. However, God has now matched me up Jenna who is the perfect fit a great blessing to my daily ministry.
I’ve learned that there are several things I need to do to be a good teammate to my administrative assistants:
First, I must create an maintain an environment of motivation and purpose. Administrative tasks are not always “fun” tasks. Therefore, I must ensure that the purpose behind our system, spreadsheets and daily grind is made clear. She or he will not want to come to work if all they are doing is mundane tasks without understanding the greater goals.
Second, I strive to NEVER speak condescending – ever. She may be supporting me and my position, but she is not my slave. It is important to treat your administrative assistant with great respect. Don’t forget the two most important words your mom taught you – “please” and “thank you”.
Third, clarify expectations. No one likes to work in a fog. Make sure that you are clear with the expectations you have when handing something off. Cover the “What, How, Where and When” details thoroughly. Make sure that you invite feedback and questions. Always end with, “Does that make sense?” or “Can I explain anything further?”
My wife was an Administrative Assistant for 16 years. She supported some big-wigs at GI, Motorola and Google. She helped me understand the importance of these three things long ago, and I’ve seen the pay-off. Be respectful and by doing so you both will be more productive.
